Privacy Policy
Wells House & Gardens Privacy Policy
Wells Estate Limited t/a Wells House & Gardens t/a Wells House & Gardens Privacy Policy
Privacy Policy
Here at Wells House & Gardens we take privacy seriously and will only use your personal information to administer your account.
What information do we collect?
When ordering, filling out forms or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, contact details as well as address. Any information which you provide in this way is used by us only in line with the purpose for which you provided it.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
· Your information helps us to better respond to your individual needs
· to provide you with a customer or membership account
· We continually strive to improve our website offerings based on the information and feedback we received from you.
· Your information helps us to more effectively respond to your customer service request and support needs.
· Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
· The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
· to process your orders for goods and/or services including gift vouchers and to deliver and/or provide those goods and services to you
· To notify you about changes to our service.
·
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
Do we use cookies?
Yes. This site uses small files known as cookies as part of user authentication and to collect information about how visitors use our website, for instance which pages visitors go to most often. These cookies do not collect information that identifies a visitor, all information is anonymous and is only used to improve how our website works. By using our website, you agree that we can place these types of cookies on your device. No information is collected that could be used by us to personally identify website visitors.
The technical details logged are confined to the following items;
· The IP address of the visitors web service.
· The top level domain name used (for example .ie, .com or .net).
· The previous website address from which the visitor reached us including any such terms used.
· Google Analytics which shows the traffic of visitors around this website.
· The type of web browser and operating system used by the website visitor.
We will make no attempt to identify individual visitors or to associate the technical details listed above with any individual. It is the policy of Wells House & Gardens never to disclose any technical information in respect of individual website visitors to any third parties unless obliged to disclose such information by law. The technical information, if any, will be used only by Wells House & Gardens and only for statistical any other administrative purposes. You should note that technical details which we cannot associate with any identifiable individual do not constitute “personal data” for the purposes of GDPR.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we work to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Data Retention
At any time you are welcome to contact us and request access to the information we hold about you. Please send your requests to info@wellshouse.ie
Your consent
By using our site, you consent to our privacy policy.
Forms
When you submit a support question we may collect your first name and last name (only when provided), phone number and your email address so that we can correspond with you.
When you subscribe to our newsletter we collect your name (only when provided) and your email address so that we can correspond with you. Your personal data will not only be stored in the website’s database but also in Mailchimp, the application we use to send our newsletters.
Google Analytics
We use Google Analytics to track visitors on this site.
Google Analytics uses cookies to collect this data.
In order to be compliant with the new regulation Google included a data processing amendment.
The data we collect will be processed anonymously and “Data sharing” is disabled.
Mailchimp
We use Mailchimp for our newsletter campaigns.
MailChimp is the world’s largest marketing automation platform and is GDPR compliant. They have a campaign builder that makes it easy to create email templates.
In Mailchimp we only store your email address and when provide it, your name.
Policy Changes
Wells House & Gardens reserves the right to amend this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes that do occur will be effective upon such time as the amendments are posted on the website. By visiting our website you agree to accept any changes made to this policy.
Contact us:
Address: Wells House & Gardens Ballyedmond, Gorey, Co Wexford. Y25 CF96
Phone: +353 (0) 53 9186737
Email: info@wellshouse.ie
Web: www.wellshouse.ie
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Wells House & Gardens. References to "our Website" or "the Website" are to wellshouse.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Wells House & Gardens
Wells House & Gardens Ballyedmond, Gorey, Co Wexford
Y25 CF96
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Stripe (Checkout)
